Privacy Policy

Effective Date: April 24, 2025
Last Updated: April 24, 2025

Dark Star Coffee Co. (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website electricowlcoffee.com, make purchases, or otherwise interact with us.

By using our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us and data collected automatically through your use of our website.

a. Personal Information

We may collect:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via third-party providers)
• Account login credentials (if applicable)

b. Non-Personal Information

We may automatically collect:

• Device type and browser
• IP address
• Operating system
• Referring URLs
• Date and time of access
• Clickstream data and site interactions

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Recognize your browser or device
• Analyze website traffic and performance
• Remember your preferences You can control cookies through your browser settings.

2. How We Use Your Information

We use your information to:

• Fulfill and manage orders
• Provide customer support
• Send transactional and promotional communications
• Improve and personalize your shopping experience
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers (e.g., payment gateways, shipping companies, email marketing tools)
• Third-party Analytics & Advertising Partners
• Legal or Regulatory Authorities, when required

All third parties are expected to maintain the privacy and security of your data in accordance with this policy.

4. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (e.g., California), you may have the following rights:

• Right to Know what personal information we collect, use, disclose, and share
• Right to Access your personal information
• Right to Delete your personal information (with some exceptions)
• Right to Opt-Out of the sale of personal information (Note: We do not sell personal data)
• Right to Non-Discrimination for exercising your privacy rights

To exercise any of these rights, please email us at contact@electricowlcoffee.com with your request.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information. While we strive to secure your data, no method of transmission or storage is 100% secure.

6. Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or a prominent notice on our site.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: contact@electricowlcoffee.com